We transform needs into
customized solutions

CLAIMS ADMINISTRATOR

We manage claims comprehensively as third-party administrators (TPA). Our focus is on risk management through cost containment, readjustments, and direct negotiations with suppliers. We maintain strategic alliances with global networks, guaranteeing preferential pricing and savings opportunities.

We are registered and approved as a Delegated Claims Administrator ('DCA') of Lloyd's of London.
Optimización de costos Cost optimization

In all negotiations and pricing with our suppliers, we were able to optimize cost containment, thanks to the high volume of services managed.

administración de riesgosRisk management and audit

We have a cross-functional team focused on assessing and channeling services provided, improving processes, providing assistance, and developing customized reports.

Gestión casos Case management

We follow each case from beginning to end. In addition, we generate online reports with service and satisfaction indicators.

Contact center Contact center

Our multinational and multilingual Contact Center offers personalized service, managing all our clients calls with professionalism and efficiency.

Professionals with experience in detailed review of the services provided. Leave everything in our hands!
WE SPECIALIZE IN COST CONTAINMENT
SOFT SAVINGS
These savings are applied well before an invoice is generated to facilitate review and avoid unnecessary expenses. This is achieved by:

  • Service management according to technical specifications of the insurance or corporate client.
  • Patients and medical centers communications with our health
  • Logistics according to patients’ needs, avoiding unnecessary services and hospital attendance.
  • Pre-approved agreements with suppliers.
HARD SAVINGS
These savings are disclosed in the final invoice for services rendered:

  • Various alliances between suppliers providing discounts on the final invoice.
  • Negotiations with hospitals through specialized personnel and suppliers.
  • Detailed audit of medical bills identifying cost overruns.
CUSTOMIZED CASE MANAGEMENT PROGRAMS
  • We are flexible with our commercial partners’ proposals: we listen to their alternatives for cost control and reduction, which are implemented without affecting the quality of our service.
  • We follow the development processes of the local health system.
  • Coordination and control for cost reduction are the responsibility of health professionals:

1. Constant medical intervention regarding treatments or health plan, focusing on the patient's wellbeing and avoiding unnecessary treatments or examinations.

2. Clear objectives with each patient that allow for long-term healthcare cost containment.

OWN BRANDING AND EFFICIENT MANAGEMENT

We provide tools to develop your own brand of assistance and travel insurance products, allowing you to manage agents and sales efficiently.

MARKET STRATEGIES AND FULL COVERAGE

We develop strategies for you to explore and take advantage of market benefits. Our specialized contact center manages services including full coverage insurance.

CUSTOMERS FROM VARIOUS SECTORS

Our offering is aimed at various sectors, such as travel agencies, tourism portals, hotel chains, tourism wholesalers, and tourist areas, offering clear and concrete proposals to enhance their service solutions.

Categories for travel product portfolio development for our white labels

PLANS FOR TRAVELERS

Viaje por días

Travel by days

Aimed at those who travel for a specific number of days, that is, traveling for short periods of time, especially for tourism, business, or pleasure.

Annual multi-trip

Aimed at people who travel frequently and to various destinations.

Anual multiviajes
Larga estadía estudiantil

Long student stay

Designed for users who wish to stay for more than 60 days outside of their country of origin and up to 365 days.

ADDITIONAL PLANS

CORPORATE

Ideal for companies with executives who are constantly traveling. Set and pre-paid number of days.

UPGRADES

Additional benefits for people who wish to increase their coverage or access to a benefit not included in the regular plan. Note: Applies to day trips only.

OTHER

Plans according to clients’ needs and expectations.